WATE Courses Cancellation Policy

This policy applies to all Western Australia Trauma Education (WATE) courses. Registering for a course implies full acceptance of the policy and the terms and conditions as outlined below. 

Cancellation & Refunds 

• All cancellations must be advised in writing as early as possible from course date. 

• 8 weeks or more before your course: Refund is available once written notice is provided less an $75.00 administration fee and the cost of the course material (if applicable). 

• Less than 8 weeks before your course: Depending on the course, these will be assessed on an individual basis – you can consider transferring your course.  

• For DSTC, DATC and DPNTC courses, written cancellations up to 8 weeks prior to the course with 80% of the fee being reimbursed. 

Transferring to Another Course 

• All transfers must be advised in writing as early as possible from course date.  

• Request at least 8 weeks before the course starts; subject to availability; $75.00 administration fee applies paid prior to new course; only one transfer permitted. 

• The requested course is to be completed by the registrant within the same financial year.  

• Illness or exceptional circumstances: Supporting documentation such as medical certificate or statutory declaration may be required and requests assessed case by case. 

Transferring Your Place to Another Person 

• All transfers must be advised in writing as early as possible from course date.  

• Transfer permitted up to 2 weeks before the course start date. The original registrant must arrange the replacement and provide course material if already distrusted. A $75.00 administration fee applies. No further cancellations, refunds or transfers are available after transfer. 

• For TNCC courses, if the new registrant accepts a reduced pre-course timeline (30 days or less), then a “Late Book Acknowledgement” form must be signed acknowledging and 
accepting reduced preparation time and the completed form must be submitted to the WATE Office.  

If WATE Cancels a Course 

• WATE reserves the right to cancel planned courses at short notice if: minimum participant numbers have not been achieved, or unforeseen circumstances affect course delivery. 

• An alternative course date will be offered where available. If unsuitable, a refund will be provided. Any refund may be reduced by the cost of materials already supplied.

Disclaimer

• All cancellations, refunds and transfers will be administered at the sole discretion of WATE.

• The registrant is responsible to notify WATE if they are unable to attend a course for which they have paid.

• Course materials are protected by intellectual property laws, and the registrants are prohibited from producing any course materials without the prior permission of WATE.